Terms of Service

Last Updated: 13th January 2025

Welcome to Boss Mario Gadget ("we," "us," "our"). By using our website or purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before making a purchase.

1. General Terms

1.1. By accessing our website or purchasing from us, you confirm that you are at least 18 years old or have the consent of a legal guardian.
1.2. These Terms of Service apply to all users of our site and customers of our products.

2. Products

2.1. Condition: All our second-hand iPhones undergo a comprehensive 50-Point Quality Check to ensure functionality and quality. Minor cosmetic wear may be present.
2.2. Specifications: Specifications, including battery health and storage capacity, are listed in product descriptions. Customers are responsible for reviewing these details before purchase.
2.3. Authenticity: We guarantee that all devices are 100% original Apple products.

3. Pricing and Payments

3.1. Pricing: All prices are listed in [currency] and are subject to change without notice.
3.2. Taxes: Prices are inclusive/exclusive of applicable taxes as stated.
3.3. Payments: We accept payments via [list payment methods]. All transactions must be completed before shipment.

4. Shipping and Delivery

4.1. Shipping: We offer nationwide shipping in Malaysia. Delivery times may vary depending on your location.
4.2. Shipping Fees: Shipping charges are calculated at checkout and are non-refundable.
4.3. Tracking: Customers will receive a tracking number upon dispatch.

5. Returns and Refunds

5.1. Eligibility: Devices can be returned within [insert days, e.g., 7 days] if they do not match the description or fail to pass our quality standards.
5.2. Condition: Returned devices must be in the same condition as received, including all accessories and packaging.
5.3. Process: Contact us at [insert email/phone] to initiate a return. Refunds are processed within [insert time frame, e.g., 14 days] of receiving the returned device.
5.4. Non-Returnable Items: Devices with physical damage caused after delivery or unauthorized repairs are not eligible for return.

6. Warranty

6.1. Standard Warranty: All devices come with a [insert duration, e.g., 30-day] limited warranty covering functional defects.
6.2. Exclusions: Warranty does not cover accidental damage, liquid damage, or unauthorized repairs.
6.3. Claims: Warranty claims must be submitted with proof of purchase.

7. Limitation of Liability

7.1. We are not responsible for any data loss, software issues, or third-party app malfunctions on purchased devices.
7.2. Our liability is limited to the purchase price of the device.

8. Privacy

8.1. We respect your privacy and handle personal information in accordance with our [Privacy Policy].

9. Changes to Terms

9.1. We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

10. Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

By purchasing from us, you agree to these Terms of Service. Thank you for choosing Boss Mario Gadget for your second-hand iPhone needs!